North Macedonia’s Ministry of Finance published this project to help improve the social inclusion of people with disabilities and provide them with equal footing on the labour market. As part of a three-member consortium, WYG’s role in this project was to help design and promote systems for vocational rehabilitation and personal assistance services for people with disabilities. After an analysis of current legislation, WYG recommended changes and amendments to legislation and regulations, designed, tested, and implemented a system of standardised vocational rehabilitation services, and helped build the capacity of professionals who work directly with people with disabilities. We also provided support to the Ministry of Labour and Social Policy to develop a policy framework and programme for personal assistance services, resulting in 70 individuals receiving services as part of a pilot programme. Our team also ran numerous training programmes, helped establish and launch a helpdesk for programme users, and worked to upgrade existing IT monitoring systems and networks.