Our Code of Conduct (the Code) is built around our partner approach, supported by WYG’s brand values:
Client-centred
- Openness
- Honesty
- Nurturing client relationships
- Client delivery
Dependable
- Knowledgeable
- Honest
- Delivering quality
Imaginative
- Creative
- Inventive
- Challenging convention
Purposeful
- Focused
- Dynamic
- Proactive
A number of other, personal values are vital in supporting WYG’s Code, partner approach, and brand values – teamwork, caring, client focus, and integrity. These personal values provide the primary ethical underpinnings for all individual and corporate decisions and choices made in the course of WYGC’s business.
TEAMWORK
- We work proactively with our colleagues and partners as a team to achieve a common goal.
- Everyone’s contribution is valued and individual skills are effectively coordinated.
- Our personal development and the quality of service we provide to our clients depend critically upon the support we give each other.
- We are each personally responsible for and accountable to our colleagues, partners, and the Company for our individual contributions.
- We are open, honest, and truthful with each other.
- We are committed to promoting a team ethos and mutual respect for our colleagues and partners.
- We recognize the value of real consultation with our colleagues and partners, and we happily invite and give due consideration to constructive alternative perspectives.
CARING
- We welcome diversity because our success depends upon our people.
- There is no place in our Company for discrimination, intimidation, or harassment.
- We support the efforts of our colleagues to improve themselves personally and professionally and we celebrate their achievements.
- We invite regular constructive appraisal of our performance from our colleagues and believe in the recognition of success.
- We trust and rely upon one another to behave appropriately, both personally and professionally.
- We recognize that the betrayal of our personal and corporate values by any of us represents a threat to the reputation and standing of all of us.
CLIENT FOCUS
- We work hard to understand and meet our clients’ needs and build mutually beneficial partnering relationships with them.
- Our success is firmly linked to our clients’ successes and to their satisfaction with the services they receive from us.
- In the interests of all our clients and other external partners, we place the reputation, integrity, and ethical standing of WYG before any commitment to an individual client or external partner.
- We are committed to proving our professional capability and client care focus by providing the highest quality of service possible.
- We will never abuse the trust our clients place in us.
- Our clients depend upon us for objective and dispassionate advice and we are never afraid to constructively challenge them;
- We strictly adhere to the professional standards and protocols of our respective professional regulatory bodies.
- We will never conduct work for any client who represents an affront to the human rights of others or could be perceived as an abuse or threat to the life, liberty, or natural environment of others.
INTEGRITY
- We are open, honest, and truthful with everyone, but we are not confrontational, unhelpful, or devious.
- We comply with the spirit and letter of all laws, regulations, and relevant institutional and corporate standards relating to our professional conduct.
- We do not conceal or ignore ethical issues, but deal with them robustly.
- We neither offer nor accept individual illicit inducement to secure work for ourselves or offer work to others.
- We manage such personal and professional conflicts of interest as may arise from time to time in an open and consultative manner.
- We do not accept gifts that could be reasonably viewed as likely to influence our advice or judgments.
- We comply with all contractual, legal, and regulatory intellectual property requirements imposed upon us regarding the confidentiality of information obtained from our workforce and others.